Case Study: RV Connex achieves scalable SOC automation with Swimlane

Why RV Connex Chose Swimlane for Automation

RV Connex, a national defense and space manufacturing company, faced significant cybersecurity challenges common to Thailand, where a lack of awareness meant many companies relied only on basic tools. This left them and their managed detection and response (MDR) clients, Cynclair, vulnerable to rampant ransomware and advanced threats. They needed to drastically improve their mean-time-to-detection and response, prompting a search for a security automation solution. Their vendor, Swimlane, was selected after a rigorous evaluation.

Swimlane's security automation platform became the powerhouse of the SOC, integrating with various tools to automate alert triage, vulnerability management, and fraud case monitoring. This implementation led to a dramatic 300% increase in the customer-to-analyst ratio, with each analyst now managing 8-10 clients instead of just 2-3. The automation significantly streamlined processes, reduced response times, and provided a strong return on investment across the entire organization for RV Connex.

RV Connex

Tanajak Watanakij

Vice President of Cybersecurity and Chief Information Security Officer (CISO)