Case Study: Continental Quattro Stagioni reduces ordering errors and boosts sales with SwiftCloud

Continental Quattro Stagioni cuts manual order handling from 95% with SwiftCloud

Continental Quattro Stagioni (CQS), a leading importer and distributor of Italian foods and beverages, faced a high rate of order errors and inefficiency. The company handled approximately 95% of its orders manually, which occupied the telesales team with phone calls and led to mistakes. To address this, CQS worked with SwiftCloud to implement a B2B mobile app and web portal.

The solution from SwiftCloud streamlined the ordering process by greatly reducing the need for manual input, which resolved the high error rates. Orders submitted through the app integrate seamlessly into CQS's system. The implementation also enhanced customer relationships and led to a measurable rise in sales value from customers using the app, as they now have access to the complete product range and are less likely to overlook items.

Continental Quattro Stagioni (cqs)