Case Study: Doku achieves secure offline e-wallet payments with swIDch OTAC Dynamic Token

Doku e-Wallet - Customer Case Study

The customer, Doku e-Wallet, an Indonesian payment service, faced challenges with fraud from fixed-value authentication and payment errors caused by Indonesia's poor network connectivity. They required a more secure and stable authentication method. Vendor swIDch provided their solution, the OTAC Dynamic Token, to address these issues.

swIDch's OTAC solution enabled the generation of dynamic, one-time codes directly on user devices, even completely offline. This blocked fraudulent use and eliminated payment errors due to network instability. For Doku, swIDch's technology significantly reduced initial deployment and operating costs, minimized network traffic, and improved customer loyalty by providing a reliable and convenient payment experience.

Doku e-Wallet