Case Study: Zoë Facility Services achieves proactive real-time communication and increased responsiveness with Sweptworks

Zoë Facility Services - Customer Case Study

Zoë Facility Services, an Indiana commercial cleaning company led regionally by Area Manager Justin Reus, struggled with reactive communication: a basic clock‑in system plus fragmented texts left managers inundated, lacked site context, and created silos between day and night crews, making it hard to track issues or assign responsibility.

By adopting Swept’s real‑time messaging and location message boards, Justin received instant alerts, created clear lines of responsibility, and enabled team-wide collaboration. Within days the number of duplicate messages fell, crews became more accountable and united, managers were more responsive, and Justin could spend more time on inspections and feedback—resulting in more consistent quality and happier clients.

Zoë Facility Services

Justin Reus

Zoë Facility Services