Case Study: Stanford Medicine improves patient education and reduces overhead with Swenson He mobile app

Stanford Medicine reduces patient consultation overhead with Swenson He

Stanford Medicine, a leading healthcare institution, approached the vendor Swenson He to address a challenge in patient care. A significant contributor to patient anxiety was a lack of tailored information for upcoming operations, while scheduling time for preparation check-ins added expensive overhead for their doctors.

Swenson He developed a patient education mobile application to guide patients through preparing for a lymphedema treatment. The solution featured an intuitive timeline of task cards, allowing patients to track progress and view information on milestones. This reduced unnecessary overhead for doctors by eliminating the need for some in-person consultations and successfully boosted patient satisfaction.

Stanford Medicine