Swell
8 Case Studies
A Swell Case Study
The customer, Acre Wood Dental, faced the challenge of standing out in a competitive local market and becoming the top-ranked dental practice. They understood that analog word-of-mouth was insufficient and that they needed a better strategy to generate online reviews to improve their search ranking and attract new patients. To address this, they partnered with the vendor Swell and implemented its review management software tool.
Swell provided a solution by automating the process of requesting reviews via text message after patient appointments, making it easy and effective. By implementing Swell's tool, Acre Wood Dental achieved significant results, accumulating over 1800 reviews. This strategy had a measurable impact, bringing in an average of 25 new patients per month and solidifying their position as a leading local practice.