Case Study: Lomi Cafe streamlines B2B and retail coffee sales with Swell

Lomi.cafe can now manage all their customers and offer tailored pricing through a single system in Swell, made possible by Ultro

Lomi Cafe, a boutique coffee chain and roaster supplying high-end French restaurants and hotels, faced challenges managing its B2B and B2C operations. Using Shopify for retail and an outdated Sage ERP system for B2B, the company had no integrated ecommerce solution for its wholesale clients, forcing them to rely on phone, email, and even WhatsApp for orders. Ultrō, a digital agency, provided consultancy and recommended the Swell platform to unify their commerce backend.

By implementing Swell, Ultrō built a headless commerce solution that integrated all of Lomi Cafe's operations into a single system. The client now manages all customers and offers tailored B2B pricing seamlessly. Swell’s powerful API facilitated easy integrations with tools like Sendcloud and Sage ERP, while its SDKs and hosted checkout sped up development and enhanced security. As a result, Lomi Cafe gained a future-proof platform that is both powerful and user-friendly.

Lomi Cafe