Case Study: Olympus achieves greater customer engagement and loyalty with Sweet Tooth

How Loyalty Increased Returning Customers by 23%

Olympus needed a better way to engage customers and drive loyalty through a rewarding online experience. Sweet Tooth, using its Smile.io reward program platform, helped Olympus create a more motivating customer experience across mobile and desktop while making it easier to manage and update the program.

With Sweet Tooth, Olympus implemented a flexible rewards solution and the vendor’s API support for custom actions and rewards. The result was stronger engagement and increased customer lifetime value, with Sweet Tooth reporting that businesses using Smile.io see more customer interaction and value from their loyalty programs.

Olympus

Kenny Tan

Digital Media Specialist