Case Study: Coastal accelerates Salesforce delivery and cuts costs with Sweep

Coastal cuts Salesforce discovery from 3 weeks to 3 days with Sweep

Coastal, a Salesforce consultancy focused on delivery excellence, faced challenges with manual work slowing down its projects. Their teams were losing significant time tracing automations and rebuilding outdated documentation, making it difficult to access current org knowledge. To address this, Coastal partnered with vendor Sweep to implement its AI-powered service for automating Salesforce delivery work.

By using Sweep, Coastal automated its manual processes for org discovery, dependency mapping, and documentation. The solution provided measurable results, including saving 8 to 16 hours on complex technical investigations and 2–3 hours per workflow analysis. Most notably, Sweep helped shrink pre-sales discovery from three weeks to three days, achieving a 60%+ reduction in cost and allowing Coastal to focus on higher-value strategic work for its customers.

Coastal