Case Study: Southside Flying Pizza achieves innovative robot delivery coverage with SWBC Insurance Services

Southside Flying Pizza insures robot delivery after 16 years with SWBC

Southside Flying Pizza, a long-standing restaurant in Austin, faced a unique challenge when it introduced autonomous pizza delivery robots into its business model. The owner, Art Goldstein, needed to insure this cutting-edge technology, which proved difficult as underwriters were hesitant due to a lack of historical loss data for such autonomous systems. The vendor, SWBC, through its Insurance Services, was tasked with finding a commercial insurance solution for this novel risk.

SWBC's agent, Gina Wallisa, proactively sought out insurance markets willing to cover the robotic technology. The solution involved SWBC leveraging its ability to broker deals and negotiate with multiple carriers on the client's behalf. As a result, the owner felt well-represented and secured the necessary coverage. He reported that SWBC's robust and flexible approach was a significant improvement over his previous insurer, making him feel the vendor was always on his side and providing valuable, expert advice.

Southside Flying Pizza