Case Study: Inspiro improves night-shift transport efficiency with SWAT Mobility

Supporting Transport for Night Shift Workers in BPOs

Inspiro, a leading global BPO provider, faced a significant challenge in manually planning and managing shuttle services for its night-shift employees in Manila, a process that was complex and consumed many staff hours. To improve cost-efficiency and automate operations, the company engaged SWAT Mobility and its Just In Time product to optimize its employee transport service.

By implementing SWAT's solution, Inspiro automated its route planning and ridership tracking. The results were substantial, including an up to 70% reduction in vehicles needed, an 87% reduction in staff required to manage transport, and 98% of employees arriving on time daily. SWAT Mobility's technology also provided employees with a convenient app-based booking system, leading to high satisfaction and significant cost savings for Inspiro.

Inspiro

Ryan Laureano

Chief Administrative Officer and General Counsel