Case Study: Sembcorp Marine improves employee retention with SWAT Mobility's enhanced transport solution

Successful Employee Retention in a Remote Location with Enhanced Transport Option

The customer, Sembcorp Marine Ltd., faced a significant employee retention challenge upon relocating its shipyard to a remote area of Singapore with poor public transport. Partnering with SWAT Mobility, the company needed a reliable and convenient employee transport solution to prevent attrition and ensure staff could get to work punctually without long, multi-transfer commutes.

SWAT Mobility implemented its optimized routing technology and the SWATBiz app to overhaul the transport service. The solution expanded pick-up points from 9 to over 200 and drop-off points from 2 to 80, drastically reducing employee walking and ride times. This resulted in an 80% bus utilization rate, a 99.5% punctuality rate, and greatly improved employee satisfaction, all while providing Sembcorp Marine with full operational insights through detailed performance reporting.

Sembcorp Marine Ltd.

Yee Lok Yeen

Vice President, HR Centre of Excellence ‍