Case Study: KMC Solutions saves 100 man hours a month with SWAT Mobility

Saving 100 Man Hours a Month on Manual Transport Planning

KMC Solutions, a major provider of flexible workspace and staff leasing services in the Philippines, faced a significant operational challenge. During the COVID-19 pandemic, they needed to expand their manual staff shuttle service from main transport nodes to close-to-door pickups. This manual process was incredibly time-consuming, requiring 2-3 employees to spend hours outside of work collating requests, coordinating via countless calls, and managing very limited capacity due to the complexity and the need for social distancing.

SWAT Mobility implemented its Just In Time solution, utilizing the SWATBiz App and its routing algorithm to automate the entire transport planning process. This allowed passengers to book rides based on their desired times, with the system calculating optimal routes and providing real-time tracking in minutes. The solution from SWAT Mobility saved KMC over 100 man-hours per month in planning, enabled them to fulfill 1,500 trips monthly, and achieved a 90% vehicle utilization rate alongside a 4.75/5 passenger service rating.

KMC Solutions

Alex Gomez

Vice President for People and Culture