Case Study: a major ground handler in Singapore streamlines overnight transport with SWAT Mobility's Just-in-time solution

Digitizing Transport Streamlines Manual Processes

Company A, a major ground handler in Asia, faced significant challenges managing transport for 400 staff on overtime shifts. Their manual process, which involved paper slips and on-the-spot bus allocation, created bottlenecks and delays at the pick-up bay. The customer sought SWAT Mobility to digitize the process and improve data accuracy for reconciliation.

SWAT Mobility deployed its 'Just In Time' solution, allowing staff to book rides via an app. The routing engine generated and released optimized routes within five minutes, eliminating the need for manual coordination. As a result, 94% of staff now experience journey times under 45 minutes. SWAT Mobility's system also drastically reduced the billing reconciliation process from weeks to under one week.

Company A