Case Study: TrueLayer improves engineering effectiveness with Swarmia

How TrueLayer drives engineering effectiveness at every level of the organization

TrueLayer, Europe’s leading open banking payments network, wanted better visibility into engineering investment and a more transparent way to measure productivity so teams could improve their own performance. The company had struggled with a previous tool that lacked clarity in how metrics were calculated, and it also needed to understand the cost of keeping the lights on and the return on engineering effort. To address this, TrueLayer turned to Swarmia, using its engineering analytics platform to track product, operational, and productivity metrics.

With Swarmia, TrueLayer gained investment balance views, initiatives tracking, working agreements, and Slack-based feedback loops that helped managers remove blockers and engineers get faster support. In the first three months, 81% of the engineering organization was fully onboarded, 69% of users rated the experience good or excellent, and the team cut cycle times by 18%, improved code review rate by 2%, and reduced time to first review by 30%. Swarmia also helped TrueLayer prove the impact of legacy services on lead time and improve planning and prioritization.

TrueLayer

Maryanna Rayko

Vice President of Engineering