Swap
22 Case Studies
A Swap Case Study
Manors Golf, a UK-based menswear brand, was experiencing rapid growth but faced significant operational challenges. Their legacy systems lacked integration capabilities with global shipping platforms, provided no visibility into landed costs for international customers, and managed returns through a fragmented process, all of which hindered their ability to scale effectively. They turned to the vendor Swap for a solution using their global commerce services.
By implementing Swap's integrated platform, Manors Golf achieved seamless integration with their headless Shopify setup. The solution provided upfront duties and tax visibility to eliminate surprise costs for shoppers, and it streamlined returns to favor exchanges and store credits. This resulted in a 140% year-over-year revenue surge and a remarkably low return rate of just 6-8%, far below the apparel industry average.
Nitesh Shah
Operations & Logistics Director