Case Study: Bradshaw Taylor achieves £553k retained revenue and 153% US sales growth with Swap

Bradshaw Taylor retains £553k and boosts US sales 153% with Swap

Bradshaw Taylor, a UK-based outdoor goods holding company with five specialist brands, faced significant challenges with its manual returns process and lack of exchange capabilities. This created operational friction and likely lost revenue. Additionally, navigating volatile US tariffs made international trading difficult, threatening profitability and transparency in a key growth market. They partnered with vendor Swap to implement its solutions.

Swap implemented its Returns and Global products, automating exchanges and providing the infrastructure to handle tariff volatility. This solution allowed Bradshaw Taylor to offer exchanges for the first time and trade confidently in the US. As a result, Swap helped the company retain over £553k in revenue, achieve 153% sales growth in the US, and improve their US conversion rate by 96%.

Bradshaw Taylor