Case Study: Left Main REI speeds customer onboarding and product delivery with Swantide

Left Main REI ships product to 230 customer orgs faster with Swantide

Left Main REI, a leading CRM for real estate investors built on Salesforce, faced challenges scaling the delivery of its numerous add-on products. Their small customer success team was burdened with manual implementation tasks, and maintaining up-to-date documentation for their core packages was an operational headache. They needed a way to automate configurations and scale their operations to meet growing customer demand.

Swantide provided the solution through its one-click workflows, which automated the implementation of add-on products, saving an estimated 10 hours of work per deployment. The platform was also connected to their packaging org to automatically maintain documentation for over 13,000 metadata components. As a result, Swantide helped Left Main REI deliver product add-ons to 230 customer orgs faster, freed up senior technical resources, and became their internal source of truth for institutional knowledge.

Left Main REI