Case Study: Sibill achieves faster, all-in-one payments and better retention with Swan

Sibill records 1,021 onboardings in 6 weeks with Swan

Sibill, an Italian platform for financial and administrative management, faced the challenge of its SMB customers wasting significant time on fragmented workflows. Users were forced to jump between e-invoicing tools, Excel, and traditional banking platforms to execute payments, which took time away from high-value business activities. To address this, Sibill partnered with Swan to build an embedded banking solution.

By implementing Swan's embedded banking, Sibill launched business accounts and cards, allowing users to execute and bulk process payments directly from its platform. This solution eliminated manual tasks like CSV exports and provided real-time transaction visibility. The results were immediate, with new account onboardings far exceeding forecasts. More importantly, customers using these payment features churn at one-fourth the rate of others, demonstrating significantly stronger retention and product fit.

Sibill