Case Study: Notion streamlines ambassador swag and saves time with SwagUp

Notion - Customer Case Study

Notion, a productivity software company, faced a significant logistical challenge in managing its global ambassador program. The marketing team was spending hours each, which involved filling out extensive customs forms. This process was not scalable, time-consuming, and created a massive backlog, hindering their ability to support their community effectively. They needed an all-in-one solution to handle their swag-related needs.

SwagUp provided its comprehensive swag service, handling warehousing, packing, and international shipping. This solution reduced the time Notion's team spent on swag from several hours per week to just five minutes. SwagUp's responsive customer support and ability to fulfill urgent last-minute orders were key benefits. The investment was described as a "no brainer," resulting in delighted ambassadors who shared the branded items globally, significantly boosting brand loyalty for Notion.

Notion

Ben Lang

Marketing