Case Study: Lob achieves scalable, reliable webhooks with Svix

Lob scales webhooks to tens of millions per month with Svix

Lob, a company that provides automated direct mail services for over 12,000 customers, was facing significant challenges with its internal webhooks system. The system was brittle, difficult to maintain, expensive to run, and lacked key features required by their customers, all while handling tens of millions of webhooks per month. This pain led them to search for a proper solution, which they found with the vendor Svix.

By implementing the Svix webhooks service, Lob gained a reliable, scalable, and feature-rich solution. The Svix engineering team provided exceptional support and quickly added missing features. The results included simplified infrastructure, greater scalability, lower and more predictable costs, and a feature-rich dashboard for customers. Most importantly, Lob's engineers can now forget about webhooks and focus on business goals, confidently sending many more webhooks per month than before.

Lob