Case Study: ME Bank achieves award-winning responsive website and higher customer engagement with Svitla Systems and Kentico

ME Bank boosts calculator use 358% with Svitla Systems

The customer, ME Bank, a leading online bank with no physical branches, relied entirely on its website but faced a significant challenge. Its subpar mobile browsing experience hindered customer acquisition and servicing and did not support its digital brand. ME Bank partnered with vendor Svitla Systems to address this, seeking a new CMS-based web solution to create a responsive, self-serving, and future-proofed website.

Svitla Systems implemented a Kentico CMS solution for ME Bank, delivering a fully responsive website that included automated rate updates and an enhanced search capability with autocomplete and faceted search. The results were significant, including a 358% increase in calculator usage and a 147% increase in search function use, alongside improved user engagement across all devices. For this successful implementation, Svitla Systems helped ME Bank win the Kentico Financial Services Site of the Year award.

ME Bank