Case Study: a long-standing Australian insurance provider modernizes underwriting and speeds deployment with Svitla Systems and OutSystems

Australia’s Long-standing Insurance Provider speeds underwriting 10x with Svitla Systems

Svitla Systems partnered with a long-standing Australian insurance provider that was hampered by an outdated Lotus Notes system. The legacy platform struggled with performance, was costly to maintain, and could not efficiently handle annual updates to underwriting rules. The customer needed a modernized insurance platform to improve the broker experience, increase revenue, and reduce operational costs.

Using the OutSystems low-code platform, Svitla Systems built a new core underwriting solution. The platform features a highly configurable, automated rules engine for quotes and allows for product deployment without code changes, making it up to ten times faster. The system's reliability and performance were drastically improved, with one process that previously took eight hours now completing in just thirty minutes. Svitla Systems delivered a flexible, scalable solution that met all of the insurer's key objectives.