Case Study: a hotel customer experience platform improves UI, feature delivery, and support with Svitla Systems

Hotel Customer Experience Platform speeds up hotel CRM onboarding with Svitla Systems

Svitla Systems helped a hotel customer experience platform, which provides CRM and marketing solutions to over 25,000 hotels, to enhance its product suite. The customer needed an additional development team to deliver the next generation of its platform, improve the admin panel's UI and quality, and accelerate its testing processes.

The solution from Svitla Systems involved deploying a dedicated full-stack development and QA team. They used technologies like React/Redux and Scala to create new UI modules and data streaming services, and provided deep domain-specific QA support. This partnership sped up the release of new features, improved the end-user experience, and enabled a much faster customer onboarding process.