Case Study: City of Georgetown, Texas achieves streamlined expense management with SutiSoft's SutiExpense

City of Georgetown Streamlines Its Spend Management Processes Using SutiExpense

The City of Georgetown, Texas (500+ employees serving ~50,000 residents) faced slow, error-prone expense management spread across three disparate systems—travel authorization, corporate credit card management, and expense reporting—relying on an aging Lotus Notes setup and paper receipts that caused delays, data silos, and compliance risks. The city issued an RFP to find a single, easy-to-use solution that would automate receipts, enforce policies, integrate credit cards, and provide mobile access and reporting.

After evaluating seven vendors, the city chose SutiExpense, which integrated the three systems, allowed GL codes to be mapped to expense items, and met an aggressive implementation timeline with training and support. The result is a unified, faster process with automated receipt handling, immediate error correction and notifications, real-time spend visibility, better policy adherence, and reduced manual effort and costs.

City of Georgetown Texas

Mike Peters

IT Director, City of Georgetown