Case Study: a large retailer improves community data collection and reporting with SustainIt

Finding solutions for collating and reporting on community data in the retail space

A large retailer faced significant challenges in managing its community investment data. Their existing methods, which included a legacy EHS system, Google Forms, and Excel, were slow, complex for users, and inefficient for over 400 employees across the UK. Their objective was to find a new sustainability software system to streamline data input and create a clear approval process. They enlisted the help of the vendor SustainIt to assist with software selection.

SustainIt provided a clear methodology to complete the stalled software selection project. Their services included conducting a gap analysis, stakeholder interviews, and an end-user survey to build a detailed requirements specification. Working with the retailer's IT team, SustainIt delivered a recommendation for the right software, providing the client with deeper organizational insight and a path to transform their data collection process.