Case Study: Café Coffee Day achieves reliable, scalable ERP operations with SUSE Linux Enterprise Server

Café Coffee Day - Customer Case Study

Café Coffee Day, a fast-growing and fully integrated coffee company in India, needed an integrated way to manage its complex production and supply chain operations across a geographically dispersed business. After selecting SAP ERP, the company chose SUSE Linux Enterprise Server from SUSE to provide the performance, reliability, scalability, and low cost of ownership required for its critical ERP environment.

SUSE implemented SUSE Linux Enterprise Server and SUSE Linux Enterprise Server Priority Support for SAP Applications, giving Café Coffee Day a highly reliable, 24x7-supported platform with a single support entry point. The result was improved control over the extended supply chain, better cost efficiency, and stronger service quality, while the ERP system delivered timely financial and management reporting to support growth; importantly, the company reported no downtime concerns and had not needed to test the support service in practice.

Café Coffee Day

Arvind Chaudhary

Senior Manager IT & MIS