Case Study: Workwise achieves faster product insights and higher survey completion with Survicate

How Survicate Helps With Product Development at Workwise

Workwise, a fast-growing job platform connecting job seekers and employers, needed a better way to understand user needs and improve its product journey. The team also faced the challenge of communicating new features effectively without overwhelming users, while ensuring GDPR-compliant data handling. To solve this, Workwise adopted Survicate for surveys, including in-product and email feedback collection.

Using Survicate, Workwise’s Product Team gathered targeted micro-feedback on specific pages and user actions, ran email NPS surveys to track satisfaction trends, and identified users for follow-up interviews. The company also used Survicate to measure feature adoption and share insights across teams. The result was faster, more continuous product improvement, stronger user communication, and valuable measurable insight such as button clicks, survey responses, and NPS trend data gathered through Survicate.

Workwise

Alessa Fleischer

Product Manager