Case Study: Derma Med Spa achieves 200+ leads and $12,000 in sales with Survicate

Derma Med Spa - Customer Case Study

Derma Med Spa is a world-class cosmetic clinic (wellness & spa, 10+ employees) that needed to keep its growing sales process organized and consistently generate leads from its website. The clinic sought the right CRM and website survey tool to support scalable lead capture and follow-up.

They adopted Pipedrive as their CRM and switched to Survicate’s targeted website surveys for flexible pricing, ease of use, and direct integration. A site widget asks visitors what they want, how they prefer to be contacted, then either captures a phone number or redirects to online booking; submissions become leads in Pipedrive. The setup delivers strong conversion: >16% respond to the first question, >90% complete the next step, 35% provide contact or book, yielding a visitor-to-lead rate of >5% — translating to 600+ survey starts, 200+ leads, 30+ customers and over $12,000 in sales in the measured period.

Derma Med Spa