Case Study: TEDx streamlines global event feedback with SurveyVista

TEDx streamlines feedback for 3,000+ events with SurveyVista

TED, the organization behind the TEDx initiative, faced a fragmented process for collecting and sharing attendee feedback from its 3,000+ global events. Their previous third-party tool involved manual steps, lacked real-time visibility, and offered no integration with Salesforce. They needed a complete, scalable feedback system integrated within their CRM and turned to SurveyVista for a solution.

SurveyVista implemented a native Salesforce solution that automated multilingual survey distribution and created real-time dashboards for event organizers with built-in PII protection. This resulted in a faster feedback turnaround, higher data quality, and improved operational efficiency. The solution empowered TEDx organizers with timely, secure, and actionable insights to improve event experiences.

TEDx