Case Study: Ironhack achieves higher student satisfaction and faster insights with SurveySparrow

Ironhack uses SurveySparrow to improve course quality and student experience

Ironhack, a leading global tech school in edtech, needed a better way to collect student and employee feedback after courses and across the student journey. Their existing feedback tool was too limited in features and not cost-effective, making it harder to gather diverse insights and continuously improve programs. They turned to SurveySparrow to support customer and employee experience feedback.

With SurveySparrow, Ironhack used flexible surveys, different question formats, NPS surveys, weekly check-ins, pilot program feedback, and website visitor feedback, all integrated with internal systems via API. SurveySparrow helped Ironhack improve response rates across international branches, enable faster data analysis, and build a more complete feedback system; instructors and program managers can now update surveys on the fly, and the company has also expanded into employee feedback.

Ironhack

Alberto Marcos

Operations Head