Case Study: akirolabs simplifies strategic procurement with SurveySparrow

How akirolabs simplified strategic procurement with SurveySparrow

akirolabs, an AI-powered SaaS platform for strategic procurement, faced challenges in helping its clients modernize their data collection and improve internal customer experience. Their customers were relying on inefficient manual processes and Excel, making it difficult to manage complex workflows and glean insights from qualitative, unstructured data, especially in a complex global landscape. akirolabs turned to SurveySparrow to find a solution.

By embedding SurveySparrow's survey tool directly into its own platform, akirolabs enabled procurement teams to capture high-quality, structured feedback. The solution's intuitive interface and robust reporting improved strategic planning, supplier evaluations, and sustainability efforts. SurveySparrow delivered a seamless experience that customers found so intuitive many assumed it was built in-house, leading some to replace their previous tools and strengthening akirolabs' overall value proposition.

akirolabs

Christoph Flöthmann

Co-Founder & CPO