Case Study: CivicInfo BC achieves Canadian data privacy compliance with Surveypal

How CivicInfo BC is safeguarding data privacy with Canadian-hosted surveys

CivicInfo BC, a British Columbia government information hub that supports local governments, needed a survey platform that could meet strict Canadian data residency and privacy requirements after its previous provider was shut down. The organization also wanted an easy-to-use tool with strong features, integrations, and reliable support. Surveypal’s Canadian-hosted survey platform was a strong fit for those needs.

Surveypal implemented a survey solution hosted on Microsoft Azure with servers physically located in Canada, ensuring that data collected by CivicInfo BC stayed within Canadian borders and aligned with privacy regulations. The transition was seamless, allowing CivicInfo BC to continue operations without interruption, while gaining professional reporting, a powerful API, and responsive support.

CivicInfo BC

Todd Pugh

Executive Director