Case Study: City of Salem achieves greater reliability and easier operations with SurvalentONE SCADA

City of Salem modernizes SCADA in 6 months with Survalent

The City of Salem Electric Department, serving 13,300 customers in Virginia, faced challenges with an outdated and unstable legacy SCADA system that caused operational inefficiencies and hindered reliable service. They partnered with vendor Survalent to implement the SurvalentONE SCADA platform to modernize their operations and improve visibility.

Survalent delivered a turnkey implementation of SurvalentONE SCADA, completing the project for 11 substations within six months. The solution greatly improved operator confidence and efficiency, reduced training overhead, and enhanced reliability. The new system's precision even helped identify pre-existing wiring errors, positioning the city for future grid modernization.

City of Salem