Case Study: Kimball Midwest improves candidate experience and recovers declined offers with Survale

Kimball Midwest - Customer Case Study

Kimball Midwest, a major distributor of industrial maintenance products, sought to improve its sales recruiting results by enhancing the candidate experience. To address this challenge, they partnered with Survale and implemented its candidate feedback platform to gather automated, targeted insights from applicants.

Survale's solution provided Kimball Midwest with always-on career site feedback and automated survey campaigns. The results were significant, as the data justified needed process improvements and, most notably, a declined offer survey helped bring candidates back into the hiring process. Survale's feedback was directly responsible for turning three declined candidates around, two of whom were ultimately hired, proving the platform's value and saving important hires for the company.

Kimball Midwest

Katie Moore

Sales Recruiting Project Supervisor