Case Study: Western Orthopaedics achieves rapid billing and paperless scheduling with Surgimate

Surgeons Verify Codes Straight From The OR

Western Orthopaedics, a Denver-based 12‑surgeon practice, was burdened by a manual, error-prone pre-op process: schedulers had to complete 60+ surgery forms by hand, often producing illegible copies and lacking a standard tracking system, which made cross‑coverage and timely billing difficult. To modernize scheduling, documentation and billing, the practice adopted the Surgimate app/platform.

Surgimate implemented a single shared electronic workflow and dashboard so any staff member can cover scheduling tasks, quickly fill cancelled slots, and generate clear, customized patient letters before patients leave. Surgimate eliminated handwritten paperwork, enabled surgeons to verify codes from the OR via mobile, and sped up billing turnaround—resulting in greater staff efficiency, better patient communication, and more reliable scheduling.

Western Orthopaedics

Armodios M. Hatzidakis

Managing Director & Orthopaedic surgeon