Case Study: Orthopaedic Partners achieves instant rescheduling and paperless, shared surgical scheduling with Surgimate

Rescheduling Or Changes Takes Seconds

Orthopaedic Partners, a 13‑surgeon practice in North Franklin, CT, struggled with a paper‑based scheduling system that forced all schedulers to share one calendar, complete over 100 manual forms, and use an accordion folder that led to lost orders and unclear precertification status. To address these bottlenecks they turned to Surgimate for electronic scheduling and templated workflows.

Surgimate implemented an automated scheduling solution with templates and a shared real‑time surgical calendar, allowing staff to load case details in seconds, reschedule quickly, and see the status of any booking at a glance. The change eliminated manual paperwork, enabled simultaneous scheduling across the practice, improved patient follow‑up and rescheduling, and made it easy for staff to cover for one another—dramatically cutting scheduling time and reducing lost orders.

Orthopaedic Partners

Judy Bedard

Head Surgical Scheduler