Case Study: Orthopaedic Specialists Of North Carolina achieves 24% surgical volume growth with Surgimate

Orthopaedic Specialists of North Carolina Grew Surgical Volume by 24%

Orthopaedic Specialists Of North Carolina faced a paper‑heavy, inefficient surgical scheduling process—MAs faxed worksheets to schedulers who then entered data manually—leading to wasted block time and avoidable cancellations. To address this, the practice partnered with Surgimate and later adopted the Surgimate Practice cloud system to streamline workflows and integrate with their Athena PM/EMR.

Surgimate implemented a collaborative, cloud‑based scheduling platform (including the Surgimate App and athenahealth API integration) that reduced manual steps and improved task tracking and patient follow‑up. As a result, Orthopaedic Specialists Of North Carolina eliminated 31% of surgical workflow steps, decreased cancellations, and grew surgical volume by 24%, while staff now access one shared calendar and can work remotely when needed.

Orthopaedic Specialists Of North Carolina

Emily Payne

Practice Administrator & CFO