Case Study: The CORE Institute achieves 22% reduction in scheduling FTEs and 50% faster surgery coordination with Surgimate

Automating Surgery Care Coordination End-to-end With Surgimate

The CORE Institute, a growing national practice with locations in Arizona and Michigan (50+ surgeons across 11 facilities), needed a scalable way to aggregate surgical scheduling data and make its well‑functioning but inefficient scheduling workflow measurable and more efficient. They selected Surgimate to automate and standardize their end‑to‑end surgery scheduling and coordination processes.

Surgimate implemented a uniform electronic workflow, integrated with The CORE Institute’s proprietary patient outcomes portal, automated checklists, document routing and electronic case transmission between departments. As a result, The CORE Institute cut coordination time per surgery by 50%, reduced surgery‑scheduling FTEs by 22% within 12 months, saved roughly 1 hour per scheduler per day (≈25 hours/month) by eliminating duplicate data entry, and improved reporting to reduce cancellations and recover unscheduled cases.

The CORE Institute

Christine McKnight

Director of Scheduling