Case Study: Urology Partners achieves 90% of surgeries scheduled before patients leave the office with Surgimate

90% Of Surgeries Scheduled Before Patients Leave Office

Urology Partners, an eight‑surgeon practice in Bradenton, FL, struggled with a manual surgical scheduling process that relied on post‑visit phone calls and mailed paperwork, causing delays and backlogs that slowed insurance authorizations. To solve this bottleneck they implemented Surgimate’s scheduling automation and the Surgimate App to streamline workflow and connect surgeons to their schedules.

Using Surgimate to automate scheduling in 2014, Urology Partners began scheduling 90% of surgeries before patients left the office, eliminated manual paperwork, introduced electronic tracking for authorizations and clearances, and gave billing staff real‑time visibility into updates. The result: they added a new surgeon without increasing staff, surgeons can access schedules via the Surgimate App, and the insurance team can start benefits and authorizations immediately, significantly improving operational efficiency.

Urology Partners

Brittany Bennett

Surgical Scheduling Supervisor