Case Study: Upstate Orthopedics Ambulatory Surgery Center improves performance and compliance with Surgical Information Systems' SIS Charts

Upstate Orthopedics Ambulatory Surgery Center reaches 99% post-op note completion with Surgical Information Systems

Upstate Orthopedics Ambulatory Surgery Center, a privately-owned ASC in New York, faced performance and compliance challenges with its on-premise electronic records system. Their issues included slow system response times, cumbersome update processes, and difficulty managing a large database. Seeking to improve efficiency, they turned to vendor Surgical Information Systems for its SIS Charts cloud-based EMR solution.

Surgical Information Systems implemented SIS Charts, a cloud-based solution that eliminated the need for on-site hardware and manual updates. The results included a dramatic improvement in documentation compliance, with post-op progress note completion rates reaching 99%. The SIS Charts Tracker also reduced front desk inquiries, increasing staff productivity, while the cloud-based system provided these benefits without sacrificing security or HIPAA compliance.

Upstate Orthopedics Ambulatory Surgery Center