Case Study: Bone and Joint Surgery Center of Novi boosts financial performance with Surgical Information Systems Revenue Cycle Services

Bone and Joint Surgery Center of Novi boosts monthly gross collections 25% with Surgical Information Systems

Bone and Joint Surgery Center of Novi, an ambulatory surgery center, faced challenges with increasing revenue and streamlining its operations. The center's Chief Administration Officer, Colleen Ramirez, was recruited to restructure the facility and sought to improve its financial performance. To meet this challenge, the center partnered with vendor Surgical Information Systems (SIS) and utilized its SIS Revenue Cycle Services.

Surgical Information Systems implemented its SIS Vision software for facility operations and its Revenue Cycle Services team for coding, billing, and collections. This solution provided detailed reporting and full revenue cycle management. The results were significant, including reducing AR over 90 days from 19% to 16%, decreasing lag days from 18.8 to 7.3, increasing revenue per case by over 30%, and increasing monthly gross collections by 25%.

Bone and Joint Surgery Center of Novi