Case Study: Leiden University streamlines minor enrolment with SURF eduID

Leiden University - Customer Case Study

The customer, Leiden University, as part of the LDE Alliance, faced the challenge of a complicated and labor-intensive process for students wanting to enroll in minors at partner institutions, which also required creating numerous guest accounts. The vendor, SURF, provided its eduID service as a key component of the solution.

SURF's solution used eduID to enable seamless and secure authentication, allowing students to register for a minor with a single click. This eliminated the need for guest accounts and automated the data exchange between institutions. The measurable impact was a successful 7,500 student enrollments on the first day without a single helpdesk question or error message related to eduID, proving the process was intuitive and highly effective for both students and the universities.

Leiden University

Marja Verstelle

Quartermaster; Policy Officer