Case Study: Team Jenn achieves minutes-long payroll processing and nearly 50% lower client payroll costs with SurePayroll

Team Jenn - Customer Case Study

Team Jenn, a virtual accounting and HR firm supporting 50 small businesses, struggled with slow, error-prone payroll processes and poor Mac compatibility that cost staff hours resolving client payroll issues. They adopted the SurePayroll reselling program and online payroll service to provide a simpler, integrated payroll solution compatible with their AccountEdge workflows.

By reselling SurePayroll, Team Jenn moved nearly half its clients onto the platform, cutting the time to run payroll for each client to just a few minutes per pay period and reducing clients’ payroll bills by nearly 50%. SurePayroll’s instant online access and accuracy reduced client support calls, freeing Team Jenn to pursue higher‑value services, ramp up marketing, and improve client satisfaction.

Team Jenn

Jenn McCabe

Founder