SurePayroll
5 Case Studies
A SurePayroll Case Study
Dana Johnson, CPA, a Los Angeles-based accountant serving small businesses and sole proprietors, faced repeated problems with traditional payroll providers that required fax or phone submissions, delivered inconsistent support, mailed slow reports, and even failed to honor 401(k) arrangements—damaging her clients’ trust. Needing a dependable, web‑based alternative, she turned to the online payroll service SurePayroll.
SurePayroll implemented a secure, online payroll platform with dedicated enrollment specialists and U.S.-based Customer Care, allowing Dana and her clients to run payroll on demand and access reports anytime. The change freed Dana from troubleshooting payroll, let her focus on higher‑value tax work, and delivered measurable benefits: clients save up to 50% versus traditional fax/phone services, payroll records are stored centrally online, and Dana has been referring new clients to SurePayroll since 2006.
Dana Johnson
Dana Johnson, CPA