Case Study: Domestic & General achieves faster, simplified compliance and rapid ROI with SureCloud

Domestic & General simplifies and speeds up compliance initiatives with SureCloud

Domestic & General, a London‑based electrical warranty services provider working with millions of customers and over 160 partners, faced rising regulatory and trading‑partner compliance demands across a range of GRC initiatives (PCI DSS, supplier assurance, central evidence repository, self‑service questionnaires and more). The company was reliant on spreadsheets and needed a flexible, fast‑to‑deploy solution — so Domestic & General selected the SureCloud Platform from SureCloud to automate and coordinate its compliance processes while preserving existing workflows.

SureCloud implemented the SureCloud Platform (turning spreadsheets into cloud forms, centralising task management, workflows, dashboards and a version‑controlled evidence repository, plus supplier analysis and remote auditor access). The result was substantial time and cost savings, a full ROI within six months, reduced compliance manpower needs, and improved visibility and proactive control across IT GRC. SureCloud also helped Domestic & General achieve PCI DSS certifications (v2 and then v3), speed up re‑certification, and better position the business for evolving EU cybersecurity requirements.

Domestic & General

Vince Pillay

Chief Information Security Officer