Case Study: Solar Informatics reduces notification onboarding time by 75% with SuprSend

Solar Informatics cuts notification onboarding time by 75% with SuprSend

Solar Informatics, a B2B SaaS platform for the solar energy industry, faced a complex challenge in managing multi-tenant notifications. Their existing system required intensive engineering effort to create and maintain isolated, white-labeled notifications for each client, slowing down customer onboarding and straining developer resources. They partnered with SuprSend to implement a multi-tenant notification infrastructure to solve this scalability issue.

By leveraging SuprSend's powerful template builder and multi-tenant architecture, Solar Informatics empowered its business teams to handle customizations, eliminating the need for constant developer intervention. The solution included dynamic content for complex alerts and the addition of push notifications. As a result, SuprSend helped Solar Informatics reduce its time-to-live for new client notifications by 75%, significantly accelerated onboarding, increased user engagement with real-time alerts, and freed up engineering resources to focus on core product development.

Solar Informatics