Case Study: a global HR provider wins RFPs and strengthens supplier diversity reporting with Supplier.io

How a Global HR Provider Transformed Its Supplier Diversity Program to Win RFPs and Drive Growth

A global HR provider was struggling with an inefficient supplier diversity program plagued by inaccurate and unavailable data. This not only hindered their internal operations but also their ability to service customers who relied on them to help find diverse suppliers. The challenge required manually validating thousands of supplier records and made comprehensive reporting nearly impossible. The company brought in a new Global Supplier Diversity Manager who implemented the Supplier.io platform to address these issues.

Using Supplier.io, the company revolutionized its data verification and reporting processes. The solution saved hundreds of thousands of dollars by freeing up team members and enabled them to provide detailed reports to 60 internal stakeholder groups, up from 15. Most significantly, the accurate data and robust reporting from Supplier.io became a decisive strategic advantage, allowing the company to win RFPs over competitors. About 75% of prospective clients now ask them for help building their own supplier diversity programs after seeing their impressive reporting.