Case Study: Ford scales supplier diversity and vetting with Supplier.io

FORD - Customer Case Study

Ford, a major automotive manufacturer, faced challenges in managing its long-standing supplier diversity program due to limited personnel and an inefficient process. Their small team struggled with follow-ups and vetting for hundreds of diverse suppliers, which risked damaging the program's reputation. They partnered with Supplier.io to implement a customized supplier registration portal to address these issues.

Supplier.io's solution provided a new five-phase supplier follow-up and vetting process, which automated communications and collected crucial information like capability statements. This allowed Ford's team to proactively vet suppliers before introduction to internal buyers. The results included three diverse suppliers on track to win bids in 2020, improved engagement, and the adoption of their new process as a best practice by their own purchasing organization and other automotive OEMs. Supplier.io's portal helped Ford scale its program effectively.

Ford

Cameron Boli

Supplier Diversity Analyst