Case Study: Air India achieves 70% faster invoice validation and 3X productivity with Supervity's GenAI Invoice AI Agent

Enhancing Accounts Payable Efficiency with Gen AI

Air India, a major airline headquartered in Gurgaon, faced a highly manual and error-prone accounts payable function—validating invoices and reconciling vendor and bank accounts for services like hotels, airport charges, transportation, ground handling and catering. To solve these delays, inaccuracies and resource strain, Air India partnered with Supervity to deploy its GenAI-powered Invoice AI Agent for automated invoice validation and reconciliation.

Supervity’s Invoice AI Agent automated Excel/SQL validations, vendor and bank reconciliations and real-time processing, integrating with Air India’s systems to enforce business rules and contracts. The solution cut invoice validation and reconciliation time by 70%, increased productivity 3×, achieved 100% accuracy with zero data-entry errors, reduced operational costs and processing time substantially (including reported 60% operational cost reduction and 75% faster processing), and improved employee satisfaction—delivering measurable efficiency and cost benefits for Air India.

Air India